Head Group Ecosystems Solutions

QUALIFICATIONS/EXPERIENCE

• Bachelor’s degree in Banking, Finance, IT, Business Studies/Administration, Engineering, Accounting or similar
• A post graduate degree in It Software Development, Banking, MBA or related
• Professional qualification e.g. IOBZ or similar is an added advantage
• Professional certification in software development, data science, analytics and/or product management, project Management.
• At least 8 years of sales and financial experience in a commercial banking environment with at least 3 years in a senior marketing or
  product role.

KEY RESULT AREAS

• Develop Ecosystem strategy and operational plan in collaboration with Group ExCo and subsidiary leadership teams and aligned to
  Group strategic objectives.
• Develop and deploy Ecosystem operating model (people, process, technology) define and document processes, policies and procedures.
• Develop the ecosystem banking sales strategy.
• Enforce the use of ecosystem banking across the bank to achieve one single source of truth, performance and productivity
  measurement (what’s not in sales force/ ecosystem banking does not exist).
• Design a training manual and programme to support deployment continuous training of users to ensure high usage,
  collaboration and productivity.
• Grow revenue through embedding the ecosystem model across the Group.
• Increase cross-sell and up-sell sale within the Bank and group.
• Drive the usage of Ecosystem model to increase productivity and collaboration between clusters, product houses and across the
  value chain.
• Track and monitor the success rate of ecosystem banking initiatives through analytics.
• Track and report product usage across all clusters, sectors and segments to ensure product uptake of up to 80% across the Group.
• Design initiatives and networks/systems that systematically bring
  together the group subsidiaries to collaborate and generate productivity reporting demonstrating Ecosystem banking in action.
• Create a platform that fosters innovation and resilience by leveraging the collective strengthen of the group, through technology and collaborative efforts.
• Drive value chain banking for all anchor clients, to include Suppliers, Distributors, Employees value proposition (scheme loans), Partners and Alliances with Fin Techs, Mobile Network Operators (MNOs),
• Drive collaborative working across subsidiaries and teams.
• Increase revenue and profitability for the group by at least 25% over 5 years.
• Create a product suite master list and breakdown per cluster, subsidiary and sector.
• Design a product usage matrix to measure usage, wallet share and market share of the products and services per division.
• Keep track of latest technological advances to keep the ecosystem banking products and services up to date with
  innovation trends
• Set short- and long-term capabilities needs to deliver targeted differentiation in group value chain and ecosystem offerings.
• Champion continuous improvement in the user experience, data integrity and analytics.
• Standardize the naming conventions, features and characteristics of products and services
• Create and master list of Wholesale Banking Products and services together with group subsidiary products and services
• Identify and mitigate potential risks associated with ecosystems banking within the group
• Keep abreast of and drive innovation to keep the ecosystem banking industry alive and interconnected
• Champion synergy and collaboration that binds together all departments and subsidiaries through seamless execution of
  ecosystem banking system
• Collaborate to build and foster strong relationships with key stakeholders across the Group by understanding clients unique
  needs, and providing seamless ecosystem banking solution under one roof.
• Participate in regular client visits and stakeholder meetings.
• Publish Ecosystem Solutions Thought Leadership Articles to bring education and awareness across the Group.
• Participate in panel discussions related to ecosystem banking, such as SMEs symposia, suppliers, and distributor conferences.
• Provide continuous training to key system users such as RMs, Products partners and group line managers.
• Maintain overall ownership of the system and its adoption and usage to ensure collaboration and efficiency is achieved across the group.
• Design a monitoring tool that evaluates the success of value chain and ecosystem banking.
• Design a dashboard that provides financial information with key ratios and financial performance per user.
• Produce reports that outline the WHITE SPACE OPPORTUNITIES per cluster, sector and subsidiary.