Career Level Officer
Experience 3 Years
Qualifications Degree Bachelor
- First Degree in Business, Computer Science, Technical or equivalent will be required.
- Certifications in project management and/or business analysis an added advantage.
KEY RESULT AREAS
- Support implementation of business initiatives.
- Ensure launched products are working as planned i.e. customer journey, billing, reporting
- Acts as a go between Business, ICT and vendor for product/service implementation
- Constantly reviewing customer journey to ensure it meets the needs of the customer.
- Ensuring delivered product/service meets the specifications in the project concept document and new business initiative.
- Benefits realization reporting.
- Documentation of governance requirements.
- Research and development of key trends in banking in the country and region
- Implementation of roadmap
- Testing of new products/services and amendments to products/services